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Review of Virgin Mobile Network


Written by Deb Holmes
Review Published: 13/11/2008 - Rating: 0.00 (0 votes)

Review Categories:
Networks

Customer Review Comments:

Virgin mobile customer service is absolutely diabolical, they speak very poor English, they have little or no product knowledge and they will fob you off with absolute rubbish to satisfy their call numbers. If you should on the 4th or 5th attempt at getting help, in exasperation ask to speak to a supervisor, they refuse to put you through!

I have been with them since day 1 and never had a problem but this last 6 months has been call after call after call and I am still trying to resolve todays ridiculous problem with a picture message that I am told is a problem with my pc!!!

Sick of them now and moving to a network that cares because Virgin has given up caring about it's customers.


Good Points: a mediocre coverage
Bad Points: customer service
Customer Service Rating: 0/5
Value for Money Rating: 1/5
Overall Rating: 0/5
Recommended? No
Company Website:

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The content of this review is the opinion of Deb Holmes and does not represent the view of Uk Mobile Pages. Whilst all comments are checked for compliance with our submission rules we are unable to confirm any of the user experiences which form the basis of this review.
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